WHAT WE DO  

Whether it’s a change we want to make in our behavior or a “sea change” in how we do business, change is tough. It stirs up fears, insecurities, and anxieties in almost all human beings. That’s because our brains are hardwired to protect the status quo. We are locked into our comfort zone - even when our patterns of thinking and behavior work against us. A compelling argument about why we need to change is seldom enough. It takes a new mindset.
 
We help people get comfortable with the uncomfortable process of change. The skills we teach are transformative for individuals, and they build the change gene into your organization’s DNA.
 
Our clients are successful global financial services organizations, national and regional insurers, reinsurers, agents/brokers, MGAs and program managers that continue to stretch their boundaries, adapt and find fresh ways of looking their businesses.
 
Founded in 1978, CIM combines strong leadership and behavioral coaching expertise with deep executive, operating and insurance industry experience.
 

​"We help people get comfortable with the uncomfortable process of change."