In coaching leaders, one of the most common challenges is finding effective ways to address performance improvement issues. In my experience, leaders typically use one of two approaches. The first is the direct approach, which sounds something like this (More)
You do everything right. You carefully design your hiring criteria, use the best tools to attract the broadest field of qualified candidates, interview carefully, conduct reference and background checks, and test for cognitive abilities, work skills and desired personality traits. As a result, you’re as confident as (More)
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The odds are that calm, composed, placid, steady, level headed, colleague who can put one foot in front of the other and move forward no matter what’s going on around them wasn’t born that way. Being unflappable doesn't come naturally to most people. With awareness and practice, you can develop the skills you need to maintain your cool when situations heat up. (More)
Successful people can be a potent mix of stubbornness, pride, and defensiveness. Owning up to a flawed behavior can be difficult. After all, if the successful person weren’t doing things right, they wouldn't be so successful. (More)
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If you’ve been trying to hire over the past six months, you likely know how fierce the battle for talent is. Experienced insurance professionals are aging or opting out of their jobs in record numbers. (More)
Assembling a team of talented, knowledgeable, ambitious individuals is one thing. Creating a dynamic where they can work together to tackle the organization’s toughest challenges and fully commit to a common direction is another. (More) |
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