Client-driven – Our mission is helping great, motivated clients get better at what they believe is most important – not to tell them what to change.
Mindset and behavior focused – The emphasis is on the helping people acquire the thinking, behaviors and non-technical skills needed to achieve organizational goals while supporting their continuous growth and job satisfaction.
Action based – The process is straightforward and does not require significant amounts of time. The emphasis is on learning through constructive actionable feedback, carrying the action forward and being held accountable for the commitments made.
On-the-job learning specific to the client’s needs – Learning through coaching is more effective and has more staying power than traditional leadership development training because it’s based on how adults learn best:
- Relevant -- Addresses the challenges and opportunities the client faces every day
- Utilizes their knowledge and experience,
Quantifiable results – While client satisfaction is vital, it’s important to measure the level of growth and change achieved. We complete two 360 stakeholder assessments – one at six months and one at 12 months. These benchmark assessments objectively quantify the level of change in the client.